INSTALLATION TEAM
Licensed electrician
- QLD electrician licence
- 157351
- SAA accreditation
- S6683764
01 / YOUR BRISBANE INSTALLATION TEAM
Good people.
Careful installation.
Someone to call.
SUNNY helps you plan your system and stays your point of contact. Our HELEVAC installation team handles the site work, commissioning and technical follow-through.
Coopers Plains · Brisbane & surrounding areas
INSTALLATION TEAM
Licensed electrician
- QLD electrician licence
- 114430
- SAA accreditation
- S6039173
02 / A CLOSER LOOK AT YOUR HOME
See the site.
Settle the questions.
An on-site inspection gives you more than a conversation. We provide a written site assessment to explain the proposed installation and the work your home needs.
We start with your photos and existing system. Where a visit is needed, we arrange a site inspection to check the details that photographs cannot settle.
LET’S LOOK AT YOUR HOMEArrange a site inspectionTell us your suburb and what you’d like checked. We’ll discuss the next step with you.Talk to our team
SEE WHAT YOU RECEIVEA written report.
A written report.
Details you can see.
Real site photographs, proposed equipment positions and annotated installation work.
View sample report ↗PDF · 3-page anonymised excerptFOUR ANSWERS TO TAKE AWAY
Where it goes
Proposed battery position, access and nearby features to check — marked on site photos.
What stays on
Your priority backup circuits, what the proposed system can support and what needs an electrician’s check.
What work is extra
Cable routes, switchboard work and site preparation. Extra scope and pricing confirmed in writing before proceeding.
What still needs an answer
Open questions clearly recorded, including any further technical checks needed before the relevant work is agreed.
Site photos & findings→Electrician’s technical review→Written scope
SUNNY coordinates your questions with the installation team. Visit availability and any inspection fee are confirmed before booking.
03 / FROM THE SITE TO THE FINISHED SYSTEM
See the work.
Know what comes with it.
REAL HOME / COMPLETED INSTALLATION
A tidy finish. Details you can see.
A completed FoxESS installation showing the battery, inverter, protected cable routes and clearly labelled isolation points.
Explore our community map ↗WHAT TO EXPECT FOR YOUR INSTALLATION
A scope you can check
Your equipment, proposed locations and any additional work are confirmed in writing before proceeding.
A prepared installation team
Site photos, access details and agreed changes travel with the job, so the team knows what to expect.
A system checked and handed over
Commissioning records, equipment documents and monitoring information support the handover — with SUNNY as your contact for questions.
04 / SUPPORT AFTER INSTALLATION
Start with SUNNY.
We help with the next step.
For a system supplied by SUNNY, bring your monitoring, equipment or installation question to us. We coordinate the appropriate checks with the installation team or manufacturer.
A REAL INSTALLATION FOLLOW-UP
From a charging concern to a customer-confirmed result.
Customer flags an issue
During initial commissioning, the customer reported inverter errors and a battery that was not charging.
Technical support & follow-up
SUNNY coordinated with FoxESS. Our messages recorded a manufacturer technician’s visit, followed by an on-site team check.
Customer confirms progress
The customer confirmed the battery appeared to be working and thanked the team for sorting it out.
Battery or inverter issue?
You→SUNNY→Manufacturer
Send us the fault code or app screenshot. We help coordinate the checks and any product warranty claim.
- Cover
- Your model’s manufacturer policy
- Before work
- Confirm the proposed action and any charges
Wiring or mounting concern?
You→SUNNY→Installation team
Tell us what you have noticed. We coordinate an assessment with the team responsible for the site work.
- Cover
- Provider, period and scope in your proposal
- Before work
- Confirm the next step and any charges
BRANDS IN CONTEXT
How FoxESS compares on shipments.
Residential energy storage · Top five suppliers by shipment volume
Global
TOP 5- FoxESSOUR BATTERY BRAND
- Sigenergy
- Deye
- Huawei
- GoodWe
Oceania
TOP 5- Sigenergy
- FoxESSOUR BATTERY BRAND
- GoodWe
- Sungrow
- AlphaESS
Australian manufacturer support
SUNNY remains your first contact. FoxESS also provides an Australian support channel and resources for your equipment.
05 / LET’S LOOK AT YOUR HOME
Bring your questions.
We’ll start there.
Tell us your suburb, your existing system and what you’d like checked. We’ll discuss whether a site inspection is the next step.